The term public accommodation refers to an establishment that offers it's goods or services to the general public. The City's General Ordinance G-21-78, prohibits these types of establishments from engaging in discriminatory conduct. Some examples of these types of establishments are restaurants, retail stores, some government offices or services, hotels, and bars. Discrimination in this setting includes denying service to someone or otherwise interfering with a person or persons attempting to use the goods or services.

Some law enforcement activities (Fort Wayne Police and Sheriff's Department) fall into this category as well. Examples of such complaints include allegations that the police singled out an individual and treated them differently on the basis of any of the protected classes listed under the City Ordinance.